Live · Connection Required
Unified Conversations
Email, Outlook and text messages from the same person merged into one thread you can answer in one place.
Communication
Handle communication at scale
Most organizations lose time in the gap between messages: an email answered twice, a call nobody picked up, a meeting whose decisions never left the room. This pillar closes that gap.
What it solves
The same person reaches you by email, by text and by phone, and each channel lives somewhere else. Answering well means reconstructing the history first, every time — and after hours, nobody answers at all.
- Email, Outlook and text from one person merged into one thread
- A triaged inbox instead of a queue you read top to bottom
- A phone line that answers, handles the request and only escalates when it should
- Meetings that end with written decisions and owners, not memory
What is inside
Each card carries its real status. "Approval required" means the step lands in your work queue and cannot act until you say so; the labels are defined on the platform page.
Live · Connection Required
Inbox triage
Sorts your connected inbox into what needs you, what can wait and what can be answered — with draft replies attached.
Live
NOVA Phone
A real business number that answers in your voice, handles the conversation, takes the caller's details and logs every call. Included on paid plans.
Live
Meeting Notes
Upload or record a meeting and get a written transcript with the decisions and follow-ups pulled out, attached to the people it concerns.
Live · Approval Required
Customer outreach drafts
Writes follow-ups, replies and outreach for the people waiting on you, ready for your review before they go out.
Live · Connection Required
Connected Accounts
Connect Gmail, Outlook and Google Calendar once, and every capability that needs them works.
Inbox triage and the unified inbox read your own mailbox, so they need Gmail or Outlook connected from Connected Accounts first. Nothing is sent on your behalf without your approval.
The rest of the picture
Each pillar is one view of the same system. Start anywhere, or read how the platform fits together.
See the whole organization
Customer 360, pipeline, weekly ops brief, NOVA Live briefings.
Read moreTurn decisions into execution
Automations, tasks and projects, proposals and e-signature, invoicing.
Read moreGrow on evidence
Research, grant intelligence, campaigns, ad analysis.
Read moreThe whole platform
NOVA, the specialized workforce and the approval gates that sit in front of every outward action.
Read morePut every channel in one place
We will walk through a real conversation history and show what triage, the phone line and follow-up actually produce.